Can I use DietMantra if I have diabetes, PCOD, or thyroid issues?

Yes. Enter your condition during onboarding or in Profile → Health Conditions. The meal engine avoids incompatible foods automatically. Always consult your doctor before changing your diet.

Support — DietMantra

Q: How do I cancel my subscription?

iOS: iPhone Settings → [Your Name] → Subscriptions → DietMantra → Cancel Subscription. Android: Google Play → Profile → Payments and subscriptions → Subscriptions → DietMantra → Cancel.

Q: My meal plan keeps repeating the same foods.

Tap New Plan on the Today screen to regenerate a fresh plan with different food choices.

Q: How do I change my diet preference for just one day?

On the Home screen, tap the diet pill (e.g. Non-Veg) under today's date to change it for today only.

Q: The app is not reading my calories from Health or HealthKit.

iOS: Go to Settings → Privacy and Security → Health → DietMantra → enable Active Calories. Android: Open Health Connect app → Permissions → DietMantra → enable Active Calories Burned.

Q: How do I delete my account and data?

Go to Profile → scroll to bottom → Delete Account. All data is permanently removed within 30 days.

Q: I forgot my password.

On the login screen tap Forgot password and we will send a reset link to your registered email address.

Common Questions

Quick answers

💳

How do I cancel my subscription?

iOS

iPhone Settings → [Your Name] → Subscriptions → DietMantra → Cancel Subscription

Android

Google Play → Profile → Payments & subscriptions → Subscriptions → DietMantra → Cancel

💡

Cancel at least 24 hours before your renewal date to avoid being charged for the next billing period.

💰

I was charged after my trial ended. What happened?

Your free trial automatically converts to a paid subscription unless cancelled before it ends. Apple and Google manage all billing directly — DietMantra never charges you or stores your payment details.

iOS Refund

Contact Apple Support at reportaproblem.apple.com

Android Refund

Contact Google Play Support at support.google.com/googleplay

🍽️

My meal plan keeps repeating the same foods.

Tap "New Plan" on the Today screen to regenerate a fresh plan with different food choices.

✨

You can regenerate your plan as many times as you like. Each plan is freshly generated based on your current preferences and goals.

🥗

How do I change my diet preference for just one day?

On the Home screen, tap the diet pill (e.g. Non-Veg) displayed under today's date. This changes your preference for today only — your default is unchanged for future days.

💡

To set a permanent per-day override (e.g. always Vegetarian on Mondays), go to Profile → Daily Diet Preference → Day-Specific Overrides.

❤️

The app isn't reading my calories from Health / HealthKit.

DietMantra reads Active Calories Burned (today only) from Apple HealthKit or Google Health Connect. If the data isn't appearing, check permissions below:

iOS

Settings → Privacy & Security → Health → DietMantra → enable Active Calories

Android

Open Health Connect app → App permissions → DietMantra → enable Active Calories Burned

ℹ️

DietMantra only reads calorie data — it never writes anything back to Apple Health or Google Health Connect.

🗑️

How do I delete my account and data?

In App

Profile → scroll to the bottom → Delete Account

By Email

Email admin@nexrtechnologies.com with subject: Delete my account

⚠️

Account deletion is permanent. All your profile data, meal plans, and weight logs are removed within 30 days and cannot be recovered. Cancel your subscription separately before deleting your account.

🔑

I forgot my password.

On the login screen, tap "Forgot password" and we'll send a reset link to your registered email. Check your spam folder if it doesn't arrive within a few minutes.

💡

If you signed up with Apple Sign In or Google Sign In, use those buttons on the login screen — there is no separate password to reset.

🩺

Can I use DietMantra if I have diabetes / PCOD / thyroid?

Yes. Enter your condition during onboarding or via Profile → Health Conditions. The meal engine automatically avoids foods incompatible with your condition.

Diabetes

Low GI foods, reduced sugar & white rice

PCOS / PCOD

Low GI, high protein, anti-inflammatory approach

High BP

Low sodium, avoids pickles & processed foods

⚕️

DietMantra provides general dietary guidance only — it is not a substitute for professional medical advice. Always consult your doctor before making changes to your diet.

Contact